The Phone Call Every Workshop Owner Knows

Every workshop owner knows this call.

"Hi, just checking, any update on my order?"

You put them on hold. Walk to the floor. Ask someone. Nobody's sure. You call back with "should be next week." Then the same customer rings again on Thursday.

The problem isn't the customer. The problem is that nobody in the building can answer that question in under 10 seconds.

That's the first thing to fix when building systems for companies: a single source of truth for work in progress. One screen where you can see every active order, who's working on it, and what stage it's at.

No phone calls. No chasing. Just one place to see it all.