workshops – Pawel Jankowski

20 Apr 2026

The Phone Call Every Workshop Owner Knows

"Hi, just checking, any update on my order?" The problem isn't the customer. The problem is that nobody in the building can answer in under ten seconds.

Operations 14 Apr 2026

Why Whiteboards and Spreadsheets Eventually Fail

A whiteboard works, until it doesn't. The real issue isn't the board or the spreadsheet, it's that nobody else can see the information, neither the office nor the client.

Production